Quick answer
Openbox access is tied to the learner account email. If a learner follows an email confirmation link while already signed in, Openbox sends them to Dashboard instead of showing the login form again.
Steps
- 1
Register or log in with the email that should own the course records.
- 2
Use the confirmation email if Openbox asks for verification.
- 3
Return to Dashboard after sign-in.
- 4
Use the same email for checkout and future course access.
Why the email matters
Purchases, enrollments, certificates, and transcripts are connected to the signed-in learner account. Using more than one email can make access look missing even when checkout succeeded.