Frequently asked questions

Questions about Openbox

How learning is created, how people move through it, and how your team keeps track.

Courses and learning

What is Openbox?

Openbox is a learning management system for creating and delivering structured learning. It connects courses, assigned learning, assessments, and completion records in one environment.

Can we use our own learning material?

Yes. Build courses in Course Studio from lessons, video, documents, links and quizzes, or upload SCORM 1.2 and 2004, xAPI and cmi5 courses you already have; we test your files during setup. You can also run instructor-led classes and attach handouts.

How do learners know what to do next?

My learning brings assigned work and the next available step into view. Learners can continue a lesson and see their progress, while required learning rules determine when the next activity is available.

Does Openbox support live learning?

Yes. Instructors schedule classes, manage registration and waitlists, take attendance and share class materials, alongside online courses.

Can learners complete courses offline?

No. Learners can add Openbox to their phone's home screen, but lessons need an internet connection.

Organization setup

What can our team see about completion?

Authorized staff can review progress and completion records in their workspace. Available reports, certificates, and exports depend on the course, organization configuration, and the permissions assigned to the person viewing them.

Can Openbox work with our existing systems?

Yes. People can sign in with Google, or with single sign-on through Okta or Microsoft Entra ID, which we turn on for your organization during setup. Automatic user sync (SCIM) is available to pilot customers, and the API and webhooks send records to other systems. We confirm your setup during implementation.

Can we bring our training history from another LMS?

Yes. Guided setup includes importing past completion records, with a preview before anything is saved.

What should we check before a wider rollout?

Review the course material, learner access, completion requirements, reports, and the devices your team uses. A focused pilot is a place to identify accessibility barriers and confirm the configured integrations your organization needs.

Getting started

Can we explore the learner experience first?

The public Openbox sample lets you explore a fictional course, a learner’s next step, and a completion record without an account. It is an illustration of the workflow and does not create a real learning record.

How much does Openbox cost?

Plans start at $249 a month for up to 50 active learners, billed annually. See all plans.

Where is our data stored?

In the United States: the database in Oregon, and files and backups in Ohio. See the Trust Center for every provider and where it stores data.

Where should we start?

Choose a learning need, identify the people who need it, and decide which completion records matter. Bring those questions to an implementation conversation so your team can agree a useful starting point.

See the workflow. Bring your questions.

Explore the sample, then talk through the content, access, and records your organization needs.